Since Horizon has been down for a day and a half, I think this is a good time to talk about what our particular technology means to us at HCPL. We all take this wonderful tool for granted, using it like our third hand. When it goes down, which isn't often, we come squarely up against the way we USED to do things...slowly and laboriously.
The other major point is that it is our tech staff who makes this possible. We tend to think of our computers as entities but humans make them go. Thanks to all who got little sleep last night so that we could serve our customers today. We appreciate you!
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